Benefits of Business Engagement

What are the Benefits of Social Engagement for Customer Service ?

• BRANDING – establish expertise and build awareness of what your business does.
• EXPOSURE – communicate with existing customers and expand your customer base
• SPREAD NEWS - Tell about new product deliveries, new sales initiatives, etc using less time and less money than traditional media.
• PROMOTE ALL TOUCH POINTS – drive traffic to all media initiatives (newspaper ads, blogs, web site, flyers, etc).
• PROVIDE FAST SUPPORT – answer customers questions instantly
• MARKET RESEARCH – get instant feedback from your customers.
• EMPLOYEE or TEAM COMMUNICATIONS – enable communications between employees or between project teams.
• BUILD LOCAL PARTNERSHIPS – both learn from and teach your fellow business owners.  Identify co-op opportunities.

2du’s GeoHelp Platform lets you use leverage these benefits, and these apply to ALL TYPES of businesses including manufacturers, retailers, non-profits, religious organizations, and many more !

Please click here to see an example. 

Click here to read more about our GeoHelp Platform.