Feb
25

GeoHelp for Sales, Support and Branding

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The GeoHelp platform is undergoing final testing ! This system features a Help community for ALL participating BUSINESSES so they have their own “Mobile Support” page.  Here is an example:

Anyone can view and READ this interactive dialogue happening between each business and interested followers. When you join GeoHelp (http://GeoHelp.com), then you can participate in the discussions online or using your mobile phone. Use this medium to 1) ask sales or support questions, or 2) find out about the latest news, or 3) to discuss relevant topics around this company’s products or services !

GeoHelp is a completely unique social networking concept: A verified user environment where participants (customers) are anonymous, yet businesses get maximum non-identifiable demographic information about customers who specifically REQUEST a dialogue with them. This concept allows businesses to customize their sales and support efforts to be more relevant to individual customers interests. This system enables businesses and consumers to have a much more personal dialogue !

Customer preferences are the TOP priority - The GeoHelp platform (http://GeoHelp.com ) puts the customer in charge of the business/customer relationship. Who to contact, when to contact, and how much contact one desires are all issues that THE CUSTOMER controls.  Click here to see: Business selector or Mobile settings.

Privacy & Security are a priorityGeoHelp consumers are anonymous to businesses, (but “known” to 2du) because everyone’s contact information is VERIFIED to protect against fraud and enable the ability to blacklist a troublemaker, an optional PIN code can be used in SMS text messages to protect against identity theft, no 3rd party URL shortening is used to protect against links to malware, and much more !

Real-time Messaging- Imagine a restaurant that is having a slow night so the owner takes out his mobile phone and creates the following message on their microblog; “2 for 1 on all entrees for the next 3 hours” . This message is automatically sent to ALL opt-in members who “follow” this restaurants microblog (via web, email, RSS, or mobile texting). I think this example says it all… the power of real-time messaging will revolutionize many business sectors !!

Microblog admin tools are a priority – Businesses get multiple support tools which send notificationswhen new microblog posts are received, demographic data for each participating member is easily viewed, posts can be labelled with priority levels and issue status(answered/being investigated/unanswered), your microblog integrates easily to Google Analytics, customer historical data and sales/support notes are available together with each post, and much more !

BRANDING is a priority - GeoHelp communities let businesses have a “personality“, participating tells customers that your business brand is CUSTOMER-DRIVEN, GeoHelp has security features that keep your brand away from spam and malware, GeoHelp has features which encourage honesty and accountability, GeoHelp compliments all of your other marketing vehicles (web sites,blogs,social networking sites, etc), and GeoHelp lets you communicate ONE-ON-ONE in REAL-TIME so you can “WOW” them every day !

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